Hurray For Technicians

We upgraded our DSL to U-verse with our ISP a couple of months ago. Since then our internet access has been inconsistent…At least until today.  Last evening my wonderful husband called Tech Support  and was told  a technician would be here today. That alone was impressive.

The young man who came was here for just a few minutes and solved the problem. It turned out that our Gateway was set to the time of a different time zone. He corrected the error; tested all of our equipment and announced that to the best of his knowledge that the problem was solved. Evidently he was right. My computer has been on and connected to the internet all afternoon with the exception of  a couple of minutes one time.  It has been several hours now and I am still connected despite a Thunderstorm.  I am impressed and pleased!!

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